What is the PACT process and how are your products made?
Our products are handmade in Los Angeles, CA with loads of love and attention to detail. Our production process is incredibly involved and we only use high quality ingredients in our formulations. We put the time into production so your time of daily self care can be achieved in as little as ten seconds. We know busy lifestyles don’t afford us much time daily for self care, but we must show love to ourselves and our bodies everyday. This is why we create products that will allow you to fulfill a daily self love routine in a manner that is quick, convenient, and highly effective.

What payment methods do you accept?
We want to make your online shopping experience as convenient as possible. We accept all major credits as well as Shop Pay, Apple Pay, PayPal, and Facebook Pay.

What shipping options can I choose?
We offer a range of shipping options including expedited shipping so that you can receive your order as quickly as possible. All of your options will be displayed at checkout.

How long does processing and shipping take?
We are dedicated to providing high quality products so that you can nurture and pamper your body. Our line of luxe body care essentials is made up of many handmade items which take days to make. Processing times range from approximately 3-14 business days. Shipping times depend on the individual carriers and the shipping option you chose at checkout. Due to the pandemic, shipping delays outside of our control may occur at any given time. Once your order is placed, you will receive updates via email. If you have questions about your order, please email us at info@pactbodycare.com or call us at (818) 392-4895.

What is your return policy?
Unfortunately, due to the nature of our products we do not accept returns. For our full return policy, please visit our Return Policy page.

I haven’t received my order, what should I do?
Please email us at info@pactbodycare.com or call us at (818) 392-4895 for specific questions about your order.

Is it possible to edit my order after I’ve paid?
Once an order is placed it cannot be changed or modified.

Where is your company located?
Our company is located in Los Angeles, CA.

How can I contact customer service?
We would love to hear from you! Please contact customer service by emailing us at info@pactbodycare.com or calling us at (818) 392-4895.